Spruce Grove, AB
Telephone & front desk reception, customer service, filing, database, records management, executive & administrative support
Microsoft Word, Excel, Works, QuickBooks and Simply Accounting, Outlook. Updated all Microsoft courses in 2015 and have certification for all courses.
Processor, Caprice West, Edmonton — Aug 2016-Mar 2017
Worked both independently and as part of a team. Assisted customers when they brought in items to consign. Used the in house software program with no issues. Processed items that were brought in they did research to find comparable items for pricing. Answered phone. Had a key holder position shortly after starting. Problem solving abilities.
Donation Station Attendant, Cerebral Palsy Association — June – Aug 2014
Worked independently. Assisted customers with donations. Weighting donations and keeping a record of all donations. Opening duties which included opening the after hours bin cleaning and organizing the after hours bin and closing duties which included tallying up the wights and shutting down the scale . Worked full time until location closed.
Receptionist, Parkland Eye Care, Spruce Grove — Feb 2007-Sept 2007
First point of contact as patients came in. Handled multi line phone system. Did all pretesting of patients. Inputted customer, vendors, and stock into computer. Handled direct billing for patients. Used in house software with no issues.
Office Manager, Aquabrew, Kelowna — Jan 2002-July 2002
Handled all customer service, and administrative tasks, resolved customer issues with expediency. Set up accounts with vendors for the company such as delivery drivers, suppliers, and couriers. Set up database with all customers and vendors. Worked with the salesmen, technicians and delivery drivers on new and existing accounts. Handled payroll and account receivables.
Receptionist, Water Canada — Jan 1993-June 1999
Inputted a large volume of data. Implemented the customer follow up after a service call. Maintained accurate records for all customers. Trusted with large sums of money to be deposited into the company bank account. Worked in a large office setting with twenty plus salespeople. Able to multitask, set up sales material on a weekly basis.
References available on request